Terms & Conditions
Terms and Conditions
DEFINITIONS:
For the purposes of
the present General Terms and Conditions, the following terms and expressions
are to be understood as meaning:
- General Terms and Conditions - means the present
General Terms and Conditions.
- Provider - means the trading company "Olivini Trade”LTD, entered in the Commercial Register at the Registry Agency under UIC
206125023
- Site / E-Shop - means internet address www.greenlifestore.eu
- User / Consumer - means the persons using and
visiting the Site and the e-shop.
- User Profile - means a separate part of the Site
containing user information provided by the User upon registration in the
site.
- Goods (s) - means the goods offered by the
Provider via the e-shop.
- Order - means the Order of the User for certain
Goods selected by him, together with the chosen method of payment and
receipt of the Goods.
- Cost of the Goods - means the price per piece or
for a certain quantity of goods, denominated in Bulgarian Lev, including
value added tax and any additional taxes and fees. The price does not
include shipping and delivery costs.
- Cost of Delivery - means the cost of transport
and delivery of the Goods to the User, including value added tax
- Order Value - means the total cost of the Goods
and the Cost of Delivery.
SUBJECT
Art. 1 The present
General Terms and Conditions govern the relationship between Olivini Trade
LTD, UIC 206125023, hereinafter referred to as the PROVIDER, on the one
hand, and the persons using the site and the e-shop located at www.greenlifestore.eu, hereinafter referred to as Users / Consumers, on the
other hand.
An inseparable part of
the present Terms and Conditions is the Data
Collection and Protection of Personal Data of
Olivini Trade
LTD.
Art. 2 These terms are
binding for all Users. By clicking on any link, button or application on the
site, except the link to these General Terms and Conditions, the user is deemed
to be notified and agrees with these General Terms and Conditions for using the
site and the online store. By accepting these Terms and Conditions, the user
also agrees to conclude a distance contract within the sense of the Consumer
Protection Act.
PROVIDER AND
SUPERVISORY BODIES DATA
Art. 3 Information on
the Provider under the Electronic Commerce Act and the Consumer Protection Act:
Name of the Provider: Olivini Trade
LTD;
Seat and registered
address (business address): Sofia 1780, Mladost, bl.79B,
en.3
Correspondence data (including
telephone and e-mail address):
Sales office: 00359 888 517 856
E-mail: info.olivini@gmail.com
Entry in the
Commercial Register with UIC: 206125023;
Registration under the
Value Added Tax Act BG206125023
Supervisory bodies:
Commission for Personal
Data Protection
Address: Sofia, 15
Ivan Evstatiev Geshov Str., telephone: (02) 940 20 46 fax: (02) 940 36 40
Web site: www.cpdp.bg
Consumer Protection
Commission
Address: 1000 Sofia,
4A Slaveykov Square, 3rd, 4th and 6th floor,
Telephone: 02/980 25
24
Fax: 02/988 42 18
Hotline: 0700 111 22
Web site: www.kzp.bg
National Revenue
Agency
TD of NRA Sofia,
Address: 1000 Sofia,
21 Aksakov Street,
Telephone: 02/9859
3821
Vitosha Office:
Address: 215 Tsar
Boris III Boulevard
Telephone: 02/9179124
Web site: www.nap.bg
Commission for
Protection of Competition,
Address: Bulgaria,
Sofia 1000, 18 Vitosha Blvd
Opening hours of the
office for external persons: 9:00-13:00 and 13:30-16:00
Phones: Office:
02/9356 113
Fax: 02 980 73 15
E-mail:
cpcadmin@cpc.bg
Web site: www.cpc.bg
GENERAL
Art. 4. E-SHOP is an
e-shop available at www.greenlifestore.eu . The site offers products of which the
Provider is a direct importer, as well as products of which the Products is a distributor.
Art. 5. Consumers have
the opportunity to conclude contracts for the purchase and sale of goods
offered by the E-SHOP and to carry out the following actions:
- To view the content of the website and the
products offered freely
- To register and create an account for the
purchase of goods from an E-SHOP
- To conclude contracts for the purchase and sale
of the goods offered by the Provider in its E-SHOP
- To review the goods, their characteristics,
prices and delivery conditions
Art. 6. The Provider
shall deliver the goods and guarantee the rights of Consumers provided for by
law in good faith and within the terms of the consumer or commercial law
practice.
USE OF THE E-SHOP
Art. 7. To use the
Provider’s ELECTRONIC SHOP, it is not necessary for the User to register with
it.
Art. 8. In case he
wishes to register, the User shall enter his name, surname, e-mail and remote
access password by registering electronically on the Provider's website. When
making the registration, the User is obliged to provide correct and up-to-date
data. The user shall promptly update the data specified in his registration in
case of change. The registration itself does not bind the User with making
certain purchases or additional actions.
Art. 9. The price
specified in the e-shop is for 1 pc. in BGN with VAT included. The price of the
product does not include the price for shipping.
Art. 10. The price
stated in the e-shop, as well as the trade discounts, are valid only when a
contract through the e-shop has been signed.
CONCLUSION OF A
PURCHASE CONTRACT
Art. 11. The Customer
signs a contract for the purchase of the goods offered at www.bemore.shop via
the Provider’s interface. The present General Terms and Conditions are an
integral part of any contract for purchase. By virtue of the purchase contract
concluded with the Customer:
- The Provider undertakes to deliver and transfer
the ownership of the goods the User has ordered to the User.
- The User pays the Provider the price of the
delivered goods within the term and way of payment in accordance with
these General Terms and Conditions.
- The Provider delivers the goods ordered by the
Customer within the time limits specified in these General Terms and
Conditions.
Art. 12. The User and
the Provider agree that all statements between them in connection with the
conclusion and performance of the purchase contract may be made by electronic
means and by electronic statements within the meaning of the Electronic
Document and Electronic Signature Act and Art. 11 of the E-Commerce Act. It is
supposed that electronic statements made by Users on the site are made by the
persons mentioned in the data provided by the User upon making a registration,
if such registration exists.
Art. 13. An order can
be made from different sections of the site where there is an order form.
Detailed product details contain a brief and detailed description, current
photo and price.
Art. 14. When
ordering, the user specifies the basic parameters according to the options
given in the site: number, delivery, etc. The user must indicate the address,
telephone and e-mail to confirm the order he has made so that it can be
started. Failure to fill in the feedback fields or to publish wrong, incorrect
or inaccurate information does not bind the Provider with the obligation to
perform the order and delivery.
Art. 15. The user
agrees to express his consent to the order and confirm all details of the order
after an employee of the Provider has contacted him by telephone or e-mail.
Art. 16. By clicking
on the ORDER button on the Provider's Site, the User performs an action that is
a willful expression binding him with the force of a purchase contract.
Art. 17. The Contract
shall become effective as soon as the User makes a payment thereon. The
Provider undertakes to deliver the goods only after payment of the full amount
of the price within the term of the Contract and subject to these General Terms
and Conditions.
Art. 18. The Contract
shall be accompanied by a cash receipt or an invoice if such was
requested by the customer.
TERMS OF DELIVERY
Art. 19. The Provider
undertakes to deliver the ordered Goods through a courier company to an address
specified by the User or to an office of the courier company. If the User (or a
person authorized by him) is not found within the agreed delivery time and
cannot be contacted by phone at the time of delivery, the shipment shall be
returned to the nearest courier office to be delivered upon request by the
user.
Art. 20. The cost of
delivery is borne by the user, the price depends on the weight of the goods and
the settlement (district towns, villages). Calculated delivery prices apply to
orders placed on the geographical territory of the Republic of Bulgaria. Free
delivery applies to orders for which the Price of the Goods exceeds BGN 50.00 .
Art. 21. If the User
has indicated another person to accept the consignment on his behalf, then the
User that has made the initial order shall have no right to objections
regarding the delivery and no right to request its return.
Art. 22. The Provider
shall not be held responsible for delay if the delay is due to a courier or
other provider.
DAMAGED OR DEFECTIVE
GOODS UPON RECEIPT
Art. 23. Upon receipt
of the goods, the buyer is obliged to immediately examine them and, in the
event that he finds visible deficiencies and / or lack of any accompanying
documents required by the Bulgarian legislation, he immediately informs the
person performing the delivery as well as the Provider. Claims are approved
only in cases where there is a completed statement of findings. Claims without
a properly filled statement will not be considered for approval. If he fails to
do so, the Goods are deemed approved and the buyer loses the right later to
claim that the item was delivered with obvious defects or omissions.
Art. 24. In the event of
any external damages, including damage, hits and other damages found upon
delivery, the User shall sign a damage report in the presence of the courier
describing the defects found and shall promptly notify the Provider. Courier
costs for the return of defective or damaged goods are at the expense of the
Provider.
WITHDRAWAL FROM A
DISTANCE CONTRACT
Art. 25. A consumer of
the E-SHOP, having the capacity of a consumer within the meaning of the
Consumer Protection Act, shall be entitled, without due compensation or penalty
and without giving any reason, to withdraw from the concluded contract within
14 working days as of the date of receipt of the goods. Within the
aforementioned period, the User is obliged to store the goods received by the
Provider, ensuring their quality and safety.
Art. 26. The right of
withdrawal under Art. 25 may be exercised only if the products are in
their original packaging and appearance.
Art. 27. The right of
withdrawal under Art. 25 of these General Terms and Conditions may be exercised
after the User has informed the Provider in advance by telephone at 00359888517856 or by email at info.olivini@gmail.com within the term stipulated by the law.
Art. 28. The Consumer
exercising his right to withdraw from the distance contract under Art. 25 shall
send the goods back to the merchant by courier at: 1616 Sofia, Boyana, 38A
Panoramen pat, en.1, ap.2., without undue delay
within 14 days as of the date of receipt of the goods.
Art. 29. In the event
that the User has paid to the Provider the goods he wishes to return by means
of payment upon delivery, the return shall also be made by a courier shipment
with payment upon delivery (payment must be equal to the price of the goods) with
a review option included. The Provider undertakes to refund to the User the
value of the order by paying the amount upon delivery after a careful review of
the returned merchandise.
Art. 30 In case the
payment is made by bank card, the refund is made by a reverse transaction on
the card with which the payment was made within 14 days.
Art. 31. The User
exercising his right of withdrawal from the distance contract under Art. 25
shall pay the direct costs of returning the goods to the Provider, including the
cost of courier services.
PERSONAL DATA
Art. 32. By accepting
the General Terms and Conditions, Users agree that the Provider and its
authorized employees have access to the information submitted when registering
the User Profile and ordering the Goods.
Art. 33.1. All User's
voluntarily provided personal data and other data necessary for his
identification during the use of the Site is stored, processed and used by greenlifestore.eu
for the purpose of maintaining certain
functionalities of the services offered and for the purpose of advertising
goods and services offered by Olivini Trade
Ltd. Greenlifestore.eu
notifies and declares explicitly to the User
that the Personal Data provided by the User shall not be given to third parties
for advertising and promotional purposes.
Art. 34. The Provider
is a registered administrator of personal data in accordance with the Bulgarian
legislation and ensures its protection in accordance with the Law on Personal
Data Protection and the related by-laws. By accepting the General Terms and
Conditions, Users agree that the Provider may process the personal data
provided for the purposes of technical management of the e-shop and its
database, contacting the User, managing the Orders, delivering Goods and any
other activities related to the performance of the Provider's and Consumers'
obligations, and to measure the effectiveness of the Provider’s services,
advertising campaigns, marketing and market research, pricing policy; sending
promotional offers and materials, provider's product information, and other
similar information by mail, telephone or e-mail as well as other commercial
communication.
Art. 35. By accepting
the General Terms and Conditions, the User agrees that in connection with the
processing of the personal data for the purposes referred to in Art. 33, the
Provider may also provide this data to third parties with whom it cooperates,
works or has other relations in relation to its activity - courier and
forwarding companies, etc.
Art.
35.1. The User agrees the personal data declared by him and copies of personal
documents to be provided by greenlifestore.eu to Unicredit Bulbank or PayPal when this is necessary
and in connection with a payment method chosen by the user.
Art. 36. On the
grounds of Art. 34a of the Personal Data Protection Act Users may object to the
use of personal data, disclosure to third parties and their use on their behalf
for the purposes stated. Users have the right to object to the processing of
their personal data for direct marketing purposes and to request their deletion
by sending a written email to: info.olivini@gmail.com
.
Art. 37. The User may
at any time waive the receipt of direct mail from the Provider, including
information about products, campaigns, promotions, etc., by sending a message
to that effect to e-mail: info.olivini@gmail.com
Art. 38. At any time,
the Provider is entitled to require the User to legitimize and certify the authenticity
of each of the circumstances and personal data announced during the
registration.
Art. 39 The Provider
may use cookies in its e-shop. In this way, the Provider can obtain information
about the state and city where the User is located; the user's gender, device,
operating system, and browser that the User uses during his visit to the site
and the e-shop www.greenlifestore.eu. This data is aggregated with the data
of the other site and e-shop visitors, and through them the User cannot be
personally identified. The data obtained serves to analyze the user behavior on
the website and e-shop of Olivini Trade
Ltd.
Art. 40. The User may
at any time prohibit the use of cookies by setting the appropriate settings in
the browser he is using.
AMENDMENT TO THE
GENERAL TERMS AND CONDITIONS
Art. 41. The Provider
has the right to modify the terms of this online store (e-shop) unilaterally
and at any time, and after the change, the date of the last update is
disclosed. Unless otherwise stated, these changes will take effect immediately
and are binding for all Users.
Art. 42. It is the
User's responsibility to get acquainted with the current terms and conditions
for using the site.
Art. 43. Changes to
these General Terms and Conditions do not affect the contractual relationship
between the Provider and the User arising prior to the change.
RESPONSIBILITIES
Art. 44. The Provider
shall not be held liable for any possible deficiencies related to the
timeliness of the information in the e-shop. The Provider is not responsible
for the consequences, including any damage caused by or in any way connected
with the access or use of the E-shop. The Provider is not responsible for the
integrity of the information on the site regarding computer viruses or other
threats. The information provided in the site is in compliance with the
applicable legislation, its use by the users is voluntary and on their own
initiative.
Art. 45. In case of
technical errors in the information published on the Site, as a result of which
the order cannot be executed, the Provider has the right to refuse the
execution of the order, without due compensation to the User, except for
refunding the amounts paid by the consumer for the canceled order, if any.
Art. 46. The
Provider shall not be held responsible for any damages caused to the user when
using the services on the site.
Art. 47. The Provider
shall not be held responsible for the sudden depletion of stocks.
Art. 48. The Provider
shall not be held responsible for inaccuracies in the product information
submitted by the manufacturer.
Art. 49. The Provider
shall not be held responsible for any delay or non-performance of its
obligations for reasons beyond the control of the company.
Art. 50. The Provider
undertakes to observe the arrangements with the user with due care.
OTHER
Art. 51. Users may
make free use of site resources except for the limitations outlined in these
General Terms and Conditions and other general limitations.
Art. 52. The Provider
is entitled at any time, without notice, to terminate the User's access to the
E-Shop if the User is in breach of these General Terms and Conditions. The
Provider is not responsible for any damages and lost profits incurred in
connection with the termination of access to the e-shop.
Art. 53. The colors of
the goods displayed in the Provider’s Online Store depend on the settings of
the monitor or device of the User.
Art. 54. The provided
information and photographic material are subject to the Provider’s copyright.
The uploading or printing of pages from the site is admissible in case the
COPYRIGHT AND RELATED RIGHTS ACT is not violated. Site users may not copy,
distribute or use texts, pictures, images or parts of the site without the
express permission of the Provider.
Art. 55. Site users
are not entitled to act in violation of generally established rules of
communication, to commit malicious acts, to distribute viruses, etc.,
infringing or damaging the rights or interests of third parties. They have no
right to perform orders on behalf of another person without his consent.
Art. 56. Any
invalidity of any of the provisions of these General Terms and Conditions shall
not invalidate the other provisions.
Art. 57. For all
issues not settled in these General Terms and Conditions, the applicable
legislation in the Republic of Bulgaria shall apply. For all disputes arising
in the interpretation of these General Terms and Conditions, both Parties
undertake to endeavor to settle them by agreement, and where this is not
possible, disputes shall be referred to the relevant competent authorities.
Art. 58. The Provider
reserves the right at any time to change the prices stated on the Site at its
sole discretion without being obliged to notify Users in advance. The User is
required to pay the price indicated on the Site at the time of the order,
whether lower or higher than the updated price.
Art. 59. The term for
the delivery of goods ordered by an order may be extended on public holidays
and / or off-days by the non-working days. In other cases, there may be a delay
in the delivery times specified, to which you will be informed promptly by our
associate.
Article 60. All
promotional prices and discounts are subject to availability.